Return and Exchanges

At OdeliaWolf.com, we want you to be completely satisfied with your art prints. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and exchange policy to ensure your peace of mind.

Returns:

  • If you are not satisfied with your art print, you may return it within 30 days of receiving your order for a full refund.
  • Art prints must be returned in their original condition and packaging.
  • To initiate a return, please contact our customer service team at assistanceconnect@odeliawolf.com to receive instructions on returning your item.

Exchanges:

  • If you would like to exchange your art print for a different size or design, please contact us within 30 days of receiving your order.
  • Exchanges are subject to product availability.
  • To initiate an exchange, please contact our customer service team at assistanceconnect@odeliawolf.com to arrange for the exchange process.

Damaged or Defective Items:

  • In the rare event that your art print arrives damaged or defective, please contact us immediately at assistanceconnect@odeliawolf.com. We will work with you to resolve the issue promptly.

Non-Returnable Items:

  • Custom-made or personalized art prints are non-returnable unless they are damaged or defective upon arrival.

Refunds:

  • Refunds will be issued to the original payment method used for the purchase once the returned item is received and inspected.

Contact Us:

  • If you have any questions or concerns about our return and exchange policy, please contact our customer service team at assistanceconnect@odeliawolf.com. We’re here to assist you every step of the way.