Return and Exchanges
At OdeliaWolf.com, we want you to be completely satisfied with your art prints. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and exchange policy to ensure your peace of mind.
Returns:
- If you are not satisfied with your art print, you may return it within 30 days of receiving your order for a full refund.
- Art prints must be returned in their original condition and packaging.
- To initiate a return, please contact our customer service team at assistanceconnect@odeliawolf.com to receive instructions on returning your item.
Exchanges:
- If you would like to exchange your art print for a different size or design, please contact us within 30 days of receiving your order.
- Exchanges are subject to product availability.
- To initiate an exchange, please contact our customer service team at assistanceconnect@odeliawolf.com to arrange for the exchange process.
Damaged or Defective Items:
- In the rare event that your art print arrives damaged or defective, please contact us immediately at assistanceconnect@odeliawolf.com. We will work with you to resolve the issue promptly.
Non-Returnable Items:
- Custom-made or personalized art prints are non-returnable unless they are damaged or defective upon arrival.
Refunds:
- Refunds will be issued to the original payment method used for the purchase once the returned item is received and inspected.
Contact Us:
- If you have any questions or concerns about our return and exchange policy, please contact our customer service team at assistanceconnect@odeliawolf.com. We’re here to assist you every step of the way.